Support » Plugin: WooCommerce » Payment Method are not displaying in the completed order details

  • Resolved broslavski

    (@broslavski)


    There is no any problem with a checkout or order complete but is an unacceptable problem in order details. There is no any information about chosen payment method in order details. Also this field is blank when I am trying to display it with Advansed Custom Field or with a shortcode in custom email template.
    How this problem can be fixed?
    WP Version: 5.1.1
    WC Version: 3.6.1

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author peterfabian1000

    (@peterfabian1000)

    Hi @broslavski,

    Have you tried to rule out a conflict with your theme or with another plugin?

    The best way to determine this is to:

    1. Temporarily switch your theme to Storefront
    2. Disable all plugins except for WooCommerce
    3. Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Ok. I will try and let you know.

    Thanks.

    broslavski

    (@broslavski)

    Thank you! The problem was found in one of payment gateways by deactivating plugins one by one.

Viewing 3 replies - 1 through 3 (of 3 total)
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