Title: Payment Method
Last modified: March 27, 2020

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# Payment Method

 *  Resolved [NF](https://wordpress.org/support/users/nanasflowers/)
 * (@nanasflowers)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/payment-method-21/)
 * I am receiveing many complaints & queries from customers who have paid with a
   credit card, however the payment method on the order page and transaction emails
   always shows as PayPal.
 * Would it be possible to get this amended to reflect the actual payment method
   used. IF a PayPal account has been used to pay it should say PayPal, and if a
   Visa/Mastercard credit card has been used to pay it should say that.
 * I’m of course refering to the smart payment credit card options.
    -  This topic was modified 6 years, 1 month ago by [NF](https://wordpress.org/support/users/nanasflowers/).
    -  This topic was modified 6 years, 1 month ago by [NF](https://wordpress.org/support/users/nanasflowers/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Fernando a11n](https://wordpress.org/support/users/fhaps/)
 * (@fhaps)
 * Automattic Happiness Engineer
 * [6 years, 1 month ago](https://wordpress.org/support/topic/payment-method-21/#post-12642992)
 * [@nanasflowers](https://wordpress.org/support/users/nanasflowers/) What’s listed
   on the order as the payment method refers to which of the Payment Methods that
   are listed under **WooCommerce > Settings > Payments** was used here.
 * The plugin does not identify between methods used by the same gateway. So, all
   payments that come through the PayPal Checkout method, whether it was Visa, Mastercard
   or PayPal funds, will be registered the same.
 *  Thread Starter [NF](https://wordpress.org/support/users/nanasflowers/)
 * (@nanasflowers)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/payment-method-21/#post-12644286)
 * I understand that’s how it currently works, which is very suboptimal as it confuses
   customers which is proved by the fact I get multiple messages daily asking why
   it says “Payment Method: PayPal” on transactional emails, in their account and
   the thank you page, when they have actually paid with a card.
 * Could there not be something built in to populate the payment method title depending
   on the actual method used?
 *  Thread Starter [NF](https://wordpress.org/support/users/nanasflowers/)
 * (@nanasflowers)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/payment-method-21/#post-12646699)
 * [@fhaps](https://wordpress.org/support/users/fhaps/) I have just received this
   reply from PayPal developer support:
 * “It really looks like that was an oversight by the plugin maker to just automatically
   assign the title to the “Payment Method” field. If the plugin maker just recorded
   which of the Smart Payment Buttons were clicked like “PayPal Credit” or “Debit
   or Credit Card” then that would be a much better option.
 * Unfortunately, it doesn’t look like PayPal would be able to do much here as this
   is something the plugin maker should try to resolve.”
 * This is the action I would expect to be taken to display the payment method, 
   and it looks like PayPal would expect the same, given WooCommerce is a supported
   third party on PayPal, I would surely expect this to work correctly.
 *  Plugin Support [Fernando a11n](https://wordpress.org/support/users/fhaps/)
 * (@fhaps)
 * Automattic Happiness Engineer
 * [6 years ago](https://wordpress.org/support/topic/payment-method-21/#post-12669221)
 * [@nanasflowers](https://wordpress.org/support/users/nanasflowers/) This is not
   something that can be enabled with the way the plugin is designed to work at 
   the moment.
 * If this is something that would really help, could you please add this suggestion
   to our Ideas Board?
 * [https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=337582](https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=337582)
 * That’s where our developers go to for ideas on things to improve or new features
   that might be added to the plugin in future updates.
 * We appreciate your feedback!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Payment Method’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-gateway-paypal-express-
   checkout_b298d1.svg)
 * [WooCommerce PayPal Checkout Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Fernando a11n](https://wordpress.org/support/users/fhaps/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/payment-method-21/#post-12669221)
 * Status: resolved