Title: Payment issues
Last modified: January 24, 2020

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# Payment issues

 *  Resolved [sindrus](https://wordpress.org/support/users/sindrus/)
 * (@sindrus)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/payment-issues-3/)
 * Hi,
 * We are facing a few issues with the plugin.
 * 1.
    When we complete a payment on the Checkout page, we are not redirected to
   a new page that confirms the payment has gone through. The payment goes through,
   but there is no way to know this for the user.
 * We are using Woo Commerce with stripe.
 * 2.
    After the payment has gone through, nothing comes up in the order history
   on the “User Dashboard” page. So the user has no way of checking what they have
   purchased.
 * We have deactivated all plugins except the Directorist plugin and tried again,
   but the problem persists.
 * 3.
    Is there a way to allow the user to select annual recurring payments? – We
   cannot find this option with the woo commerce add-on? – I can see that the directorist
   packages add-on has this function, but I cannot seem to find a way for the user
   to manage/cancel the subscription within the user dashboard? – this is an essential
   function and a legal requirement.
 * Any suggestions to what we can do? Any help would be greatly appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-issues-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [aazztech](https://wordpress.org/support/users/aazztech/)
 * (@aazztech)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/payment-issues-3/#post-12367575)
 * As commercial products are not supported in this forum and we can see that you
   are using the premium version of the plugin, please post [https://aazztech.com/support-forum](https://aazztech.com/support-forum).
 *  [aazztech](https://wordpress.org/support/users/aazztech/)
 * (@aazztech)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/payment-issues-3/#post-12379547)
 * We are sorry that we gave you an incorrect support forum link in previous replay,
   here is the correct one [https://directorist.com/support-forum](https://directorist.com/support-forum).
 *  Thread Starter [sindrus](https://wordpress.org/support/users/sindrus/)
 * (@sindrus)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/payment-issues-3/#post-12380562)
 * Thank you.
 * I have posted my question via the last link you sent.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Payment issues’ is closed to new replies.

 * ![](https://ps.w.org/directorist/assets/icon-256x256.gif?rev=3185058)
 * [Directorist: AI-Powered Business Directory, Listings & Classified Ads](https://wordpress.org/plugins/directorist/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/directorist/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/directorist/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [sindrus](https://wordpress.org/support/users/sindrus/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/payment-issues-3/#post-12380562)
 * Status: resolved