Support » Plugin: WooCom SecurePay Payment Gateway » payment issue

  • Resolved rinaunit

    (@rinaunit)


    Hello,

    I have used “WooCom SecurePay Payment Gateway By Hem Thapa ” Its works when I test in ‘test mode ‘ but when I use my original merchant Id and password Then in checkout a problem occurred ,’Payment can not be processed(Do not honour’

    please help me and inform why is this happen , I have follow the doc of installation .

    Thanks

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  • Plugin Author Hem Thapa

    (@hemthapa)

    Hi @rinaunit ,

    “Do not honour” message is a standard response from the card issuing bank. It means the plugin is working correctly but the transaction is declined by the card issuer.

    Possible reason:
    – Insufficient funds
    – Suspended card
    – Card reported stolen
    – Suspected fraud

Viewing 1 replies (of 1 total)
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