Support » Plugin: WooCommerce » Payment gateway with handle ‘wc-payment-method-stripe’ has been deactivated

  • Resolved backpackingseries

    (@backpackingseries)


    Hi,

    There’s this error in the PHP log:

    [24-Apr-2021 08:20:36 UTC] Payment gateway with handle 'wc-payment-method-stripe' has been deactivated because its dependency 'wc-settings' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-gutenberg-products-block/blob/trunk/docs/extensibility/payment-method-integration.md#registering-assets

    Stripe is enabled and integration looks okay. This error (above) started to appear after updating WooCommerce to the latest version.

    Can someone please suggest what this is about and a possible solution?

    Kind regards,

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support gabrielfuentes

    (@gabrielfuentes)

    Hi there πŸ‘‹

    Upon checking the log, I can see that the error comes from WooCommerce Blocks.

    So in this case, I would like to recommend you to reach out to us regarding this specific issue on the following support forum:

    https://wordpress.org/support/plugin/woo-gutenberg-products-block/

    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

    Cheers πŸ™‚

    Thread Starter backpackingseries

    (@backpackingseries)

    Thank you. But I do not use this plugin.

    https://wordpress.org/support/plugin/woo-gutenberg-products-block/

    Hence the request here. Sorry if I missed your point. Appreciate your support.

    Kind regards,

    Plugin Support gabrielfuentes

    (@gabrielfuentes)

    I see! Let’s check if there is an error on the WooCommerce Logs. So please, provide us the following:

    • System Status: You can find it via WooCommerce > Status. Select β€œGet system report” and then β€œCopy for support”. Once you’ve done that, paste it here in your response.
    • Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

    Thank you!

    Thread Starter backpackingseries

    (@backpackingseries)

    Thank you for your response. Here’s the requested information please

    System Status

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.domain.com
    Site address (URL): https://www.domain.com
    WC Version: 5.2.2
    REST API Version: βœ” 5.2.2
    WC Blocks Version: βœ” 4.7.2
    Action Scheduler Version: βœ” 3.1.6
    WC Admin Version: βœ” 2.1.5
    Log Directory Writable: βœ”
    WP Version: 5.7.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: βœ”
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.18.0
    PHP Version: 7.4.16
    PHP Post Max Size: 25 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.47-MariaDB-0ubuntu0.18.04.1
    Max Upload Size: 25 MB
    Default Timezone is UTC: βœ”
    fsockopen/cURL: βœ”
    SoapClient: βœ”
    DOMDocument: βœ”
    GZip: βœ”
    Multibyte String: βœ”
    Remote Post: βœ”
    Remote Get: βœ”
    
    ### Database ###
    
    WC Database Version: 5.2.2
    WC Database Prefix: prefix_
    Total Database Size: 26.60MB
    Database Data Size: 22.42MB
    Database Index Size: 4.18MB
    prefix_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    prefix_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    prefix_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_actionscheduler_actions: Data: 0.23MB + Index: 0.22MB + Engine InnoDB
    prefix_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_actionscheduler_logs: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
    prefix_bpspro_arq_exclude: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_bpspro_arq_quarantine: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_bpspro_dbm_monitor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_bpspro_db_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_bpspro_folder_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_bpspro_login_security: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_bpspro_mscan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_bpspro_seclog_ignore: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    prefix_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_options: Data: 7.05MB + Index: 0.16MB + Engine InnoDB
    prefix_oses_attachments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_oses_clicks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_oses_emails: Data: 2.52MB + Index: 0.02MB + Engine InnoDB
    prefix_oses_email_attachments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_oses_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_oses_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_postmeta: Data: 9.44MB + Index: 1.84MB + Engine InnoDB
    prefix_posts: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
    prefix_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    prefix_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    prefix_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    prefix_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    prefix_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    prefix_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    prefix_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    prefix_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    prefix_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    prefix_wc_product_meta_lookup: Data: 0.13MB + Index: 0.19MB + Engine InnoDB
    prefix_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    prefix_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    prefix_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 433
    custom_css: 5
    customize_changeset: 6
    elementor_library: 3
    elementor-hf: 1
    nav_menu_item: 8
    page: 9
    post: 3
    product: 76
    product_variation: 642
    revision: 146
    seedprod: 1
    shop_order: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): βœ”
    Hide errors from visitors: βœ”
    
    ### Active Plugins (16) ###
    
    Login by Auth0: by Auth0 – 4.2.0
    BulletProof Security Pro: by AITpro Website Security – 15.3
    Code Snippets: by Code Snippets Pro – 2.14.1
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.2.1
    Elementor: by Elementor.com – 3.2.2
    Elementor - Header, Footer & Blocks: by Brainstorm Force
    Nikhil Chavan – 1.5.9
    
    Jetpack by WordPress.com: by Automattic – 9.6.1
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    Printful Integration for WooCommerce: by Printful – 2.1.22
    Printify Shipping Method: by Printify – 2.3
    WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.12
    WooCommerce: by Automattic – 5.2.2
    WP Offload SES Lite: by Delicious Brains – 1.4.5
    WPvivid Backup Pro: by wpvivid.com – 1.9.24
    WPvivid Backup Plugin: by WPvivid Team – 0.9.53
    
    ### Inactive Plugins (1) ###
    
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.9
    
    ### Must Use Plugins (1) ###
    
    BPS Pro MU Tools: by AITpro – 13.0
    
    ### Settings ###
    
    API Enabled: βœ”
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: βœ”
    
    ### WC Pages ###
    
    Shop base: #401 - /shop/
    Cart: #97 - /cart/
    Checkout: #98 - /checkout/
    My account: #99 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Astra
    Version: 3.4.1
    Author URL: https://wpastra.com/about/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: βœ”
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 652
    Oldest: 2021-03-31 00:00:27 -0700
    Newest: 2021-04-29 22:50:49 -0700
    
    Failed: 1
    Oldest: 2021-03-07 22:55:14 -0800
    Newest: 2021-03-07 22:55:14 -0800
    
    ### Status report information ###
    
    Generated at: 2021-04-30 22:18:15 -07:00
    

    Error Log from WooCommerce
    There are no fatal errors in WooCommerce. Bu there are some normal log files related to wc services, webhooks, etc.

    Another PHP Warning
    Not sure whether this is related but I thought of sharing this too as I noticed it recently
    [30-Apr-2021 05:50:35 UTC] PHP Warning: in_array() expects parameter 2 to be array, bool given in /wp-content/plugins/woocommerce/packages/woocommerce-admin/src/RemoteInboxNotifications/ComparisonOperation.php on line 36

    Kind regards,

    Plugin Support gabrielfuentes

    (@gabrielfuentes)

    Thank you for sharing the logs πŸ™‚

    So for this issue, could you please reach out to us at the WooCommerce Stripe Payment Gateway forum? Here is a direct link to that forum:

    https://wordpress.org/support/plugin/woocommerce-gateway-stripe/

    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

    Cheers!

    Thread Starter backpackingseries

    (@backpackingseries)

    Okay, thank you @gabrielfuentes

    As suggested, I opened a new thread here

    Kind regards,.

    Plugin Support gabrielfuentes

    (@gabrielfuentes)

    We are happy to help πŸ˜ƒ

    Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers!

    nonchiedercilaparola

    (@nonchiedercilaparola)

    hi, i get this error on the backend when i’m using “elementor editor” and i didn’t install and use woocommerce block plugin.

    I have your last version.

    will the fix to this problem be into the next realese?

Viewing 8 replies - 1 through 8 (of 8 total)
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