Support » Plugin: WooCommerce » Payment Flow is not working correctly

  • When user pay through paypal then order status is showing payment pending instead of complete although the payment is complete in paypal can you help me in that ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    Usually, this is due to an IPN failure. Can you tell me if you still see the issue after going through the troubleshooting steps here?

    https://docs.woocommerce.com/document/paypal-standard/#debugging-ipn-issues

    Best,

    Ross

    Thread Starter mazidkhan

    (@mazidkhan)

    When i try this http://orangemonkie.com/?wc-api=WC_Gateway_Paypal it return PayPal IPN Request Failure what should i do next ?

    Also do not know how to achieve this
    Next, go back to your PayPal settings > Website payments. Under API access click Update.

    Then, click Choose IPN Settings and add your notification URL.
    I do not find those option

    Also i am sharing the log of the order for which i face problem

    mc_gross=226.95&invoice=OMINT-10910&protection_eligibility=Eligible&address_status=confirmed&item_number1=M1200R&tax=0.00&item_number2=M0710R&payer_id=JRX8JQ3GP45X6&item_number3=M2110R&address_street=Garibai 12 (perfumeria)&payment_date=02:16:36 Apr 03, 2021 PDT&payment_status=Completed&charset=windows-949&address_zip=20004&mc_shipping=68.95&first_name=Luis&mc_fee=9.83&address_country_code=ES&address_name=Luis Gimeno&notify_version=3.9&custom={"order_id":10910,"order_key":"wc_order_cS83papCFw7hG"}&payer_status=verified&business=web@orangemonkie.com&address_country=Spain&num_cart_items=3&address_city=San Sebastian&verify_sign=Ag8VIcK7teHMrquHEHTYI9FmQ9ANAY7KgfZda-6LP0iZQ4ScKCyw-B1o&payer_email=eshopping@perfumeriabenegas.com&mc_shipping1=68.95&txn_id=38M66297AU581735N&payment_type=instant&payer_business_name=Perfumer?a Benegas, S.L.&last_name=Gimeno&address_state=Gipuzkoa&item_name1=Foldio360 Extension Kit&receiver_email=web@orangemonkie.com&item_name2=Foldio2 Plus Front Cover&payment_fee=9.83&item_name3=Halo-bar Kit (Adapter kit included)&shipping_discount=0.00&quantity1=1&insurance_amount=0.00&quantity2=1&receiver_id=FRT7ZV6QMXHZ8&quantity3=1&txn_type=cart&discount=0.00&mc_gross_1=157.95&mc_currency=USD&mc_gross_2=10.00&mc_gross_3=59.00&residence_country=ES&shipping_method=Default&transaction_subject=&payment_gross=226.95&ipn_track_id=cb30f5260c6c3

    • This reply was modified 2 years, 11 months ago by mazidkhan.
    • This reply was modified 2 years, 11 months ago by mazidkhan.
    Thread Starter mazidkhan

    (@mazidkhan)

    you can test the flow here https://test2019.orangemonkie.com/ i have enabled sandbox the payment is fulfilled but the order status in wordpress is pending i am sharing the video link of testing https://drive.google.com/file/d/1tC23KtEKxvGeokMPqy0k31n20qOLLXRm/view?usp=sharing hope that help to resolve my issue

Viewing 3 replies - 1 through 3 (of 3 total)
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