Payment Fields NOT Writable

  • Resolved kat99

    (@kat99)


    1 year, 6 months ago

    Hello.
    1. We have updated to the latest versions of all plugins, themes and wordpress. The braintree payment option is showing on the checkout page, but we cannot enter any information into the fields for credit card number, date & CVV.

    2. Also we get the message

    “Braintree is enabled, but the Secure checkout option is disabled; your checkout may not be secure! Please enable SSL and ensure your server has a valid SSL certificate”

    even though the whole site is https://.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    1 year, 6 months ago

    Hi, can you share the URL of the page with the shopping cart? I would like to check a few things myself. Also, make sure you exclude the shopping cart page from your cache plugin if your site is running one.

    Thank you.

    • This reply was modified 1 year, 6 months ago by mbrsolution.
    Thread Starter kat99

    (@kat99)

    1 year, 6 months ago

    Hello
    I found that there was a conflict with another plugin on the site.
    When I removed a cookie policy plugin your Braintree payment gateway works OK.

    This is the plugin that conflicted with the payment.
    === Cookies and Content Security Policy ===
    === Contributors: jonkastonka ===
    It’s a very popular cookie plugin so you may want to investigate.

    Incidentally, the message “

    Braintree is enabled, but the Secure checkout option is disabled; your checkout may not be secure! Please enable SSL and ensure your server has a valid SSL certificate – Braintree will only work in sandbox mode.”

    is still showing, but doesn’t seem to have any effect on the payments that I can see, so can I just ignore that?

    Thanks for the help

    Plugin Support mbrsolution

    (@mbrsolution)

    1 year, 6 months ago

    Hi, I am glad to know that you managed to find out what was causing your issue.

    is still showing, but doesn’t seem to have any effect on the payments that I can see, so can I just ignore that?

    Can you share the URL of the page with the shopping cart? I would like to check to see if your site is 100% secure.

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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