Title: Payment Failed: Last modified: February 12, 2018 --- # Payment Failed: * Resolved [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/) * Hello, * I have implemented Stripe and it was working fine. Until the latest update from WordPress and my theme developer. After updating those I now get payment errors. Here is what my logs say. * ====Start Log==== Error: stdClass Object ( [token_id] => [customer] => [source] => ) * ====End Log==== Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/payment-failed-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/payment-failed-5/page/2/?output_format=md) * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966164) * What version did you use before the update? Do you have any caching on your server or via a plugin? * Thread Starter [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966221) * I think I was using 4.9.2. * I do not have any caching that I know of. I just downloaded WP Supercache and deleted everything I could. I also did a server flush via my cpanel. * Thanks for the quick response by the way! - This reply was modified 8 years, 6 months ago by [barbarossa85](https://wordpress.org/support/users/barbarossa85/). * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966232) * Hmmm we don’t have a version 4.9.2…That sounds like the WordPress version and not Stripe. * Thread Starter [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966235) * Oh sorry, yes I was using 4.9.2 WP version. I don’t remember what stripe version I was using but I always keep my plugins up to date. So I would assume it was the last version. * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966257) * Link to your site? * Thread Starter [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966263) * shoplyst.ca * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966268) * Hmm where do I go to add product to cart..etc? * Thread Starter [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966282) * You will have to create an account.Then chose to promote the ad. * To make things easier. I have setup a fake account for you with a fake ad. Here are your login details. * You will see a button saying “pay to publish”. that will take you to the cart. - This reply was modified 8 years, 6 months ago by [barbarossa85](https://wordpress.org/support/users/barbarossa85/). * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966286) * Ok since its this complicated. I would suggest you open a ticket instead. And please remove the login immediately. * Open ticket here [https://woocommerce.com/my-account/create-a-ticket](https://woocommerce.com/my-account/create-a-ticket) * Thread Starter [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966293) * Ok thanks. I have removed the details. * Are you the one answering the tickets? Should I reference this form? * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9966300) * No worries, someone will take care of you. * [Robin Darlington](https://wordpress.org/support/users/robindarlington/) * (@robindarlington) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9968746) * I’m having the exact same problem on a site I created. * Any chance you could post the solution here once you find one? * Thread Starter [barbarossa85](https://wordpress.org/support/users/barbarossa85/) * (@barbarossa85) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9969229) * Hi [@royho](https://wordpress.org/support/users/royho/). I talked with your support staff via ticket and they were no help at all. But my theme developer has found this js error. * > [View post on imgur.com](https://imgur.com/vIqsdyI) * How can I fix this? * Thanks! - This reply was modified 8 years, 6 months ago by [barbarossa85](https://wordpress.org/support/users/barbarossa85/). * [royho](https://wordpress.org/support/users/royho/) * (@royho) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9969879) * [@barbarossa85](https://wordpress.org/support/users/barbarossa85/) – you can have a read on this page to potentially fix the issue with your hosting server [https://stripe.com/docs/security](https://stripe.com/docs/security) * [kimsf](https://wordpress.org/support/users/kimsf/) * (@kimsf) * [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/#post-9970368) * Some browsers will consider a webpage to be “unsecured” or “mixed content” if an image or any css/woff2 on the webpage is loaded outside of https. I would make sure all content is in https. * [https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/script-src](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/script-src) - This reply was modified 8 years, 6 months ago by [kimsf](https://wordpress.org/support/users/kimsf/). Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/payment-failed-5/page/2/?output_format=md) [→](https://wordpress.org/support/topic/payment-failed-5/page/2/?output_format=md) The topic ‘Payment Failed:’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277) * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/) ## Tags * [payment error](https://wordpress.org/support/topic-tag/payment-error/) * 18 replies * 4 participants * Last reply from: [royho](https://wordpress.org/support/users/royho/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/payment-failed-5/page/2/#post-9995900) * Status: resolved