Title: Payment error: Authentication Failed
Last modified: August 30, 2016

---

# Payment error: Authentication Failed

 *  [frontendmonkey](https://wordpress.org/support/users/frontendmonkey/)
 * (@frontendmonkey)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/payment-error-authentication-failed/)
 * Hello! I’m getting a Payment error: Authentication Failed Error on the Checkout
   page right after I place an order. It’s set up for live mode. Any help would 
   be great! Thanks.
 * [https://wordpress.org/plugins/high-risk-payments-for-woo/](https://wordpress.org/plugins/high-risk-payments-for-woo/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [cardpaysolutions](https://wordpress.org/support/users/cardpaysolutions/)
 * (@cardpaysolutions)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/payment-error-authentication-failed/#post-6855668)
 * Hello. That error indicates that your account credentials are invalid. Please
   give us a call at (866) 588-0503 so we can check that your account is configured
   properly. If you do not have a live account yet, you can apply here:
 * [http://www.cardpaymerchant.com/woocommerce?pid=317d5f0aa67f1638](http://www.cardpaymerchant.com/woocommerce?pid=317d5f0aa67f1638)

Viewing 1 replies (of 1 total)

The topic ‘Payment error: Authentication Failed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/high-risk-payments-for-woo_112249.
   svg)
 * [High Risk Payment Gateway for WooCommerce](https://wordpress.org/plugins/high-risk-payments-for-woo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/high-risk-payments-for-woo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/high-risk-payments-for-woo/)
 * [Active Topics](https://wordpress.org/support/plugin/high-risk-payments-for-woo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/high-risk-payments-for-woo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/high-risk-payments-for-woo/reviews/)

## Tags

 * [Authentication Failed](https://wordpress.org/support/topic-tag/authentication-failed/)
 * [payment error](https://wordpress.org/support/topic-tag/payment-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [cardpaysolutions](https://wordpress.org/support/users/cardpaysolutions/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/payment-error-authentication-failed/#post-6855668)
 * Status: not resolved