Support » Plugin: eWAY Payment Gateway » Payment declined message

  • Resolved Calster



    Im not sure if this is something you can help with or its something with the store Im using (WP-Commerce).

    Im using the eway gateway plugin and I cant get the site to show a payment declined message, it just refreshes the page. I’ve looked at the WP Commerce site and there are people asking about this (from 2011) but no one has responded.

    Is this something you can assist with or at least confirm that the plugin handles the error messages. I would be willing to pay for assistance to fix this.

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  • Plugin Author webaware


    Are you using this eWAY Payment Gateway plugin, or the one in WP e-Commerce’s Gold Cart? I haven’t seen this problem with this plugin, so please let me know if you’re getting it. The Gold Cart, however… let’s just say it was the inspiration for writing this plugin 🙂

    If it’s a PHP error somewhere, you should be able to track it down in an error log. Check your server logs to see if any errors are being recorded. Maybe have a read of Debugging in WordPress and turn on WP_DEBUG and WP_DEBUG_LOG, then check your debug.log file.


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