Support » Plugin: WooCommerce » Payment Cancelled – WC still sends out “Thank you for your order” E-Mail

  • Hi,

    we are having some troubles with our WC site.
    We are testing orders at the moment, and noticed that when a payment (in this case using the Sofort-gateway) is cancelled (during the Sofort-process), WooCommerce does:
    1. Create an order with Status “Waiting for Payment”
    2. Sends out the “Thank you for your order” E-Mail to the Customer

    Ideally, we want to eliminate both of the above, but at least the second one.
    Is there a setting for this?

    Kind regards,
    Warhost

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