Support » Plugin: Checkout with Venmo on Woocommerce » Paying an Invoice

  • Resolved maneshe

    (@maneshe)


    After enabling this plugin, I went to go pay an invoice that has been generated for me by WooCommerce. The invoice lists the total cost to be $25. However, when I select the pay by Venmo option, the send to amount is listed as $0. Why is the correct dollar amount not listed for the pay by Venmo option?

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  • Plugin Author The African Boss

    (@theafricanboss)

    Are you using the current version of the plugin and the Venmo app? Is the username and the note(PRO) being transferred correctly?
    Sometimes, the phone does not recognize Venmo as an open app and it will open the Venmo page from the app store/playstore instead of opening the Venmo app directly and the information can be lost along the way.
    Please try another phone and report back.
    Also please confirm that the Venmo button/QR code contains all the information: username, amount, and note on the checkout page.

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