• Resolved borja712

    (@borja712)


    Hello,

    I have the following error, I don’t know how to solve it

    2022-02-26T22:14:01+00:00 DEBUG POST https://api.paypal.com/v2/checkout/orders
    Request Body: {“intent”:”AUTHORIZE”,”purchase_units”:[{“reference_id”:”default”,”amount”:{“currency_code”:”EUR”,”value”:”70.00″,”breakdown”:{“item_total”:{“currency_code”:”EUR”,”value”:”70.00″},”shipping”:{“currency_code”:”EUR”,”value”:”0.00″},”tax_total”:{“currency_code”:”EUR”,”value”:”0.00″}}},”description”:””,”items”:[{“name”:”Pack Mensual”,”unit_amount”:{“currency_code”:”EUR”,”value”:”70.00″},”quantity”:1,”description”:””,”sku”:””,”category”:”DIGITAL_GOODS”,”tax”:{“currency_code”:”EUR”,”value”:”0.00″}}],”payee”:{“merchant_id”:”MTL959MYBLQSE”}}],”application_context”:{“user_action”:”CONTINUE”,”shipping_preference”:”NO_SHIPPING”,”landing_page”:”LOGIN”,”locale”:”en-US”,”brand_name”:”Maximo Fitness”,”return_url”:”https:\/\/www.maximofitness.vip\/es\/?wc-ajax=ppc-return-url”,”cancel_url”:”https:\/\/www.maximofitness.vip\/es\/finalizar-compra\/”},”payer”:{“name”:{“given_name”:”Borja”,”surname”:”Hern\u00e1ndez”},”email_address”:”borja712@gmail.com”,”address”:{“country_code”:”ES”,”address_line_1″:”Paseo de la Estaci\u00f3n 6 1C”,”address_line_2″:””,”admin_area_1″:”M”,”admin_area_2″:”Alcal\u00e1 de Henares”,”postal_code”:”28807″},”phone”:{“phone_type”:”HOME”,”phone_number”:{“national_number”:”676834786″}}},”payment_method”:{“payee_preferred”:”UNRESTRICTED”,”payer_selected”:”PAYPAL”}}
    Response Debug ID: 881c781364818
    Response: Array
    (
    [code] => 422
    [message] => Unprocessable Entity
    )

    Response Body: {"name":"UNPROCESSABLE_ENTITY","details":[{"field":"/purchase_units/@reference_id=='default'/payee","location":"body","issue":"PAYEE_ACCOUNT_RESTRICTED","description":"The merchant account is restricted."}],"message":"The requested action could not be performed, semantically incorrect, or failed business validation.","debug_id":"881c781364818","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-PAYEE_ACCOUNT_RESTRICTED","rel":"information_link","method":"GET"}]}

    2022-02-26T22:14:01+00:00 WARNING Failed to create order. PayPal API response: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYEE_ACCOUNT_RESTRICTED
    2022-02-26T22:14:01+00:00 ERROR Order creation failed: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYEE_ACCOUNT_RESTRICTED
    2022-02-26T22:14:01+00:00 ERROR Order creation failed: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYEE_ACCOUNT_RESTRICTED

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @borja712,

    I suggest reaching out to the PayPal Merchant Technical Support (MTS) to get assistance regarding your PayPal account: https://www.paypal-techsupport.com/s/login/
    The error PAYEE_ACCOUNT_RESTRICTED relates to your merchant account itself and resolving this may require some kind of verification on PayPal’s end.
    Usually, this can happen when PayPal requests an identity check, but it depends on why PayPal would apply a restriction on your account.
    In any case, this does not have anything to do with the plugin itself. Though the restriction on the account may limit your ability to receive payments in the meantime.
    Only PayPal can help out with account-related problems, but if any questions regarding the plugin come up, feel free to reach out anytime.

    Kind regards,
    Niklas

    I have the same issue at the moment ..
    But I’d never click that URL ?! paypal-techsupport ???
    You can’t seriously tell me PayPay uses that domain name for legit tech support?
    It looks like a scam domain?! Surely the advice would be go directly to paypal.com ?!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘PAYEE_ACCOUNT_RESTRICTED’ is closed to new replies.