Title: Pay Button not working
Last modified: October 5, 2020

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# Pay Button not working

 *  Resolved [bgwhite56](https://wordpress.org/support/users/bgwhite56/)
 * (@bgwhite56)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/pay-button-not-working/)
 * I’ve been using WP Easy Pay through my Square account for a couple of years and
   it’s been great. Now it’s not working.
 * My hosting service just upgraded the PHP to 7.4.10. WordPress version is 5.5.1.
   The “Buy Now” button on my resource page now is inactive. Nothing happens when
   I click it.
 * I am not very technically minded, and getting Easy Pay set up the first time 
   was a bit of a slog for me. I’m not sure how to even diagnose the problem or 
   what to do do fix it.
 * Any help would be greatly appreciated!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpay-button-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13497505)
 * Hello [@bgwhite56](https://wordpress.org/support/users/bgwhite56/) ,
 * You do not need to worry at all. Please open a support ticket on our website 
   and we will help you set it up on priority.
 * Thanks
 *  [jbob42](https://wordpress.org/support/users/jbob42/)
 * (@jbob42)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13535455)
 * Were you able to solve this? I just tried to get WPEasyPay working and unfortunately
   don’t seem to be able to downgrade from 5.5.1.
 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13541491)
 * Hi [@jbob42](https://wordpress.org/support/users/jbob42/),
 * The issue wasn’t related to our plugin is was a theme’s conflict please create
   a support ticket on our official website so we can help you on priority.
 * Thanks!
 *  [brucegwhite](https://wordpress.org/support/users/brucegwhite/)
 * (@brucegwhite)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13545408)
 * In response to jbob: no, I have not yet been able to get it working yet.
 * In response to wpexperts: I opened a support ticket on your official website 
   but I have not yet received a response.
 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13550580)
 * [@brucegwhite](https://wordpress.org/support/users/brucegwhite/)
 * The ticket was created by Julie White on your behalf but we never heard back 
   from that thread. Kindly, check your email inbox or spam, for our reply.
 * Thank you
 *  Thread Starter [bgwhite56](https://wordpress.org/support/users/bgwhite56/)
 * (@bgwhite56)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13553563)
 * Thank you so much for responding. Julie did not find the email anywhere in her
   files. Can you possibly re-send it and also send a copy to me? (I help her with
   the back-end of her website to the best of my limited ability.)
 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13557643)
 * Hi [@bgwhite56](https://wordpress.org/support/users/bgwhite56/),
 * We have emailed Julie again and you are also in the cc of that email. Can you
   please confirm that you received the email?
 * Thanks!
 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13584493)
 * Hi [@bgwhite56](https://wordpress.org/support/users/bgwhite56/),
 * Due to a lack of activity, we are going to mark this ticket as resolved. If you
   have any other issues, feel free to open a new ticket.
 * Have a great day!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Pay Button not working’ is closed to new replies.

 * ![](https://ps.w.org/wp-easy-pay/assets/icon-128x128.gif?rev=3125114)
 * [WP Easy Pay – Payment and Donation form Builder for Square](https://wordpress.org/plugins/wp-easy-pay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-easy-pay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-easy-pay/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-easy-pay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-easy-pay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-easy-pay/reviews/)

 * 8 replies
 * 5 participants
 * Last reply from: [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/pay-button-not-working/#post-13584493)
 * Status: resolved