Plugin Support
Alex
(@alexcozmoslabs)
Hello,
Really sorry about this. We did answer the ticket on Thursday 12th, last week. But it looks like you didn’t receive our answer, so I’m pasting it here as well:
Hello Sylvia,
TranslatePress does impact the Time to First Byte (TTFB), however, in your case since the site is cached, it shouldn’t really matter.
What you can try is to activate TranslatePress -> Settings -> Advanced -> Disable dynamic translation
That’s a script that listens for text changes with javascript and might loading time.
That being said, I’m not 100% sure if Google isn’t skipping the cache for some reason, although it shouldn’t matter.
Best Regards,
Try to search also in the spam section.
Also, if the issue persist you can contact us using the WP forum or you can open a support ticket on our website.
We’ll do our best to get to the bottom of this.
Thank you for understanding,
I’m afraid the mail never arrived. In both my tickets I also gave an alternative address, but there was no answer. I started another ticket because the above mentioned tip didn’t help me.
Hi,
We’ve answered the ticket you sent and if there are more issues receiving that email, please let us know and we’ll find another way to communicate.