Title: Paused???
Last modified: April 9, 2022

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# Paused???

 *  Resolved [mtporter](https://wordpress.org/support/users/mtporter/)
 * (@mtporter)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/paused/)
 * Only have 24 subscribers. Key is valid but do see:
 * Your key is valid
    MailPoet Sending Service is active Your key is not valid for
   MailPoet Premium
 * I have the latest version which I think is Premium (3). When I download ‘Premium’
   it is the same version I’m running.
 * Created a new newsletter and now sending but it reads ‘Paused’ and ‘Nice job!
   Check back in 6 hour(s) for more stats.’
 * My Sender Domains have been verified

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ojoma a11n](https://wordpress.org/support/users/geraltrivia/)
 * (@geraltrivia)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/paused/#post-15550713)
 * Hello [@mtporter](https://wordpress.org/support/users/mtporter/) ,
 * Can you reply back with your website name?
 * Can you also send us a screenshot of the error/issue you’re experiencing?
 * `Also kindly send us the following:
 * * A screenshot of the MailPoet > Help > System Status page. Please ensure to 
   capture the whole page or make several screenshots.
    * Copy and paste the information
   from MailPoet > Help > System Info.
 * Kindly make sure to blur out any sensitive information before sending the screenshot.
 * Looking forward to hearing from you!
 * Have a great day.
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/paused/#post-15633612)
 * Hi again,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.
 * Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Paused???’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/paused/#post-15633612)
 * Status: resolved