Paths stop being replaced with 2.1.9

  • Resolved Sam

    (@mintcanary)


    3 years, 8 months ago

    After updating from 2.1.2 to 2.1.9 my image paths stopped being replaced with the Cloudinary ones. Reverting back to 2.1.2 fixed the issue.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Jordanairwave

    (@jordanairwave)

    3 years, 8 months ago

    This has just happened to me as well. Reverting back to 2.1.2 fixed my issue.

    Cloudinary have really dropped the ball with version 2 of the plugin. We have had a lot of issues and are now thinking of moving away from them.

    Plugin Support Erwin @ Cloudinary

    (@erwincloudinary)

    3 years, 8 months ago

    Hi @mintcanary,

    Can you share more detail on the issue you are having? You mentioned that the image paths stopped being replaced with Cloudinary URL, does this mean the URL points to your WP instance (wp-content/uploads/)?

    Can you let me know more about your WP environment?

    • WP version
    • List of all activated plugins
    • Theme used
    • Page builder used

    Looking forward to your response.

    Regards,
    Erwin Lukas

    Plugin Support Erwin @ Cloudinary

    (@erwincloudinary)

    3 years, 8 months ago

    @jordanairwave,

    I believe you also reported this via Cloudinary Support. We will continue our conversation through that ticket.

    Thanks,
    Erwin Lukas

    Thread Starter Sam

    (@mintcanary)

    3 years, 8 months ago

    Yes, as if the plugin were disabled.

    WP version: 5.4.2
    Custom theme

    The environment is essentially this: https://github.com/PhilippHeuer/wordpress-heroku

    Plugin Support Erwin @ Cloudinary

    (@erwincloudinary)

    3 years, 8 months ago

    Hi @mintcanary,

    Thanks for the update. Can you also share the list of activated plugins?
    Additionally, when using v2.1.9, does this apply to all your WP images or only on certain area? If only on certain area, can you share more details on which area?

    Thanks,
    Erwin Lukas

    Thread Starter Sam

    (@mintcanary)

    3 years, 8 months ago

    WooCommerce
    Printify Shipping Method
    Cloudflare Flexible SSL

    I can’t say for sure, I assumed all.

    Plugin Support Erwin @ Cloudinary

    (@erwincloudinary)

    3 years, 8 months ago

    Hi @mintcanary

    You can get the full list of plugins by going to the WP Admin page > Plugins, your URL should look like: https://www.example.com/wp-admin/plugins.php

    Reason I’m asking for this is to check if there is a plugin that could be conflicting with Cloudinary’s plugin since v2.1.9 and I would like to reproduce this on my environment.

    Or if it’s ok with you, I can take a look at your environment. If you are ok with that, please open a ticket on our Support Portal and provide the detail there.

    Thanks,
    Erwin Lukas

    Thread Starter Sam

    (@mintcanary)

    3 years, 8 months ago

    The list of plugins is in my previous reply.

    Plugin Support Erwin @ Cloudinary

    (@erwincloudinary)

    3 years, 8 months ago

    Hi @mintcanary,

    Thanks for the update. Let me check on this and I’ll get back to you.

    Regards,
    Erwin Lukas

    Plugin Support loic @ cloudinary

    (@loiccloudinary)

    3 years, 3 months ago

    Hi @mintcanary,

    I am closing this thread as this issue should be fixed with any version above v2.2.0.

    Best,
    Loic

Viewing 10 replies - 1 through 10 (of 10 total)
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