Can’t really begin to describe how much of a joke this company is and the fact that they ever are still around on WordPress. I would avoid them at all costs as it will be a complete waste of time.
I am well versed in WordPress, SEO, schema, etc, and I was seeking a Schema Knowledge Graph tool and had kicked the tires with WordLift a few years ago, as well as Schema App.
I decided to give the trial another shot, and it was so frustrating how much time I spent trying to configure everything, only to realize that the UI and functionality is broken and outdated throughout the wordpress interface as well as the actual Wordlift Portal.
When i say pathetic, I am talking the fact that as soon as you onboard into the trial, you find that you can change the domain that is the CNAME for the subdomain of the knowledge graph. Then as you onboard further you find broken buttons, and that everything you are reading in the help documentation is outdated at best.
They have references to Universal Analytics and nothing for GA4, and as you go through all the tools of the platform. The sales people and support are useless, when I say useless you are better blowing hot air into a balloon and watching it fly away, as at least that would be doing something.
The #1 reason I will avoid them at all costs and make sure everyone knows this is a horrible tool is because I lost all respect and actually resent tech companies and SaaS tools that by default direct people to their knowledge base, and i am good with that, except for Wordlift their staff is too dumb and stupid to even update their help documentation and act like i am the first one to bring it to their attention.
Does no one from their team even check their tool to make sure everything works or update everything?
My favorite part is the sales lady even was discussing enterprise with me when i had to be like how about you make sure your buttons and tool works first before I give anymore to your scam of a tool.
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