Title: Pathetic.
Last modified: April 5, 2017

---

# Pathetic.

 *  [watershare](https://wordpress.org/support/users/watershare/)
 * (@watershare)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/)
 * Pathetic. White screen of death – no acces to my site.
 * Fix the mess you made :-(((

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998627)
 * Sorry for all the trouble! We’ve just released 4.8.1 to solve this issue.
 * You can read more about this release here:
    [http://wp.me/p1moTy-4N5](http://wp.me/p1moTy-4N5)
 * Please update to 4.8.1 as soon as possible to see if that fixes that issue for
   you. Also, if you’re using WP Rocket, please update that to the latest version
   as well.
 * If you continue to experience issues, could you please try to delete the Jetpack
   plugin, and reinstall it from scratch? If that doesn’t help either, could you
   give me as much information as possible about the errors you see on your site?
 * Thank you, and again, sorry for the trouble! While we do our best to test things
   prior to release, sometimes things fall through the cracks. We’ve added additional
   measures to make sure this type of error doesn’t happen again.
 *  Thread Starter [watershare](https://wordpress.org/support/users/watershare/)
 * (@watershare)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998639)
 * So HOW do you suggest I do that, when you BROKE my site, and there is NO WAY 
   that i can get into my WP-Admin to “fix” your crap???
 *  Thread Starter [watershare](https://wordpress.org/support/users/watershare/)
 * (@watershare)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998645)
 * i see NOTHING on my Ste, which part of “WHITE SCREEN OF DEATH’is unclear to you???
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998670)
 * If you do not have access to your dashboard and need to delete a plugin (like
   the old version of Jetpack in this case), you can follow the instructions [here](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F).
 * To delete only the old Jetpack plugin, log in to your site via FTP or CPanel,
   and delete the existing Jetpack plugin folder. You’ll find it here:
 *     ```
       wp-content
          plugins
            jetpack - DELETE THIS FOLDER
       ```
   
 * If you’re not sure how to do this, you can ask your hosting company for help.
   They should also have documentation explaining how to edit or remove files from
   your site using FTP or a File Manager in your admin panel.
 * Once that’s done, you can go to Plugins > Add New in your dashboard to install
   the most recent version of Jetpack, 4.8.1.
 * Let me know how it goes!
 *  Thread Starter [watershare](https://wordpress.org/support/users/watershare/)
 * (@watershare)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998713)
 * No way i am installing Jetpack again!!
    You guys dont know what you are doing,
   and it is just an easy way in for hackers.
 * Bu-buy
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998793)
 * I understand your frustration, and I’m sorry again. The first steps of my post
   above should help you delete the old version of Jetpack and get back into your
   site.
 * If one day you’re willing to give Jetpack another try and need some help, don’t
   hesitate to post here in the forums, we’ll be here to help!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Pathetic.’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/pathetic-8/#post-8998793)