Title: Pasting forms HTML error on save
Last modified: August 3, 2017
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# Pasting forms HTML error on save
* Resolved [dynomiteqc](https://wordpress.org/support/users/dynomiteqc/)
* (@dynomiteqc)
* [8 years, 9 months ago](https://wordpress.org/support/topic/pasting-forms-html-error-on-save/)
* Hi!
My team just bought this plugin, and we are stuck in the process of adding
a new form. (license + app information is already set).
* When we add a new form, we need to paste form HTML form InfusionSoft, but doing
so and then saving the form, the output is changed for ‘Something went wrong…’.
* Is this something anyone else encountered?
Is this caused by developing on a
local server or protected environment? What are my options?
* Thank you!
* Additional in formations:
– Using plugin version : 6.4.13 – WP : 4.8.1 – Local
Server (dev server)
- This topic was modified 8 years, 9 months ago by [dynomiteqc](https://wordpress.org/support/users/dynomiteqc/).
Viewing 4 replies - 1 through 4 (of 4 total)
* Plugin Author [Adrian Tobey](https://wordpress.org/support/users/trainingbusinesspros/)
* (@trainingbusinesspros)
* [8 years, 9 months ago](https://wordpress.org/support/topic/pasting-forms-html-error-on-save/#post-9379215)
* Hi!
* Sometimes the unformatted HTMl differs bewteen versions of Infusionsoft. To be
safe all you need to do is use the import form feature in the first tab of the
form settings.
* Select a from from the drop down and one click import.
* Hope that helps!
* Thread Starter [dynomiteqc](https://wordpress.org/support/users/dynomiteqc/)
* (@dynomiteqc)
* [8 years, 9 months ago](https://wordpress.org/support/topic/pasting-forms-html-error-on-save/#post-9380688)
* Awesome! Worked like intended.
Thanks!
* Thread Starter [dynomiteqc](https://wordpress.org/support/users/dynomiteqc/)
* (@dynomiteqc)
* [8 years, 9 months ago](https://wordpress.org/support/topic/pasting-forms-html-error-on-save/#post-9380989)
* May I ask you another related question?
After importing my form, any change
to the html markup seems to be ignored while saving the form. I wanted to wrap
some “infusion-field” to make it easier to style as a list field options.
* Is this somewhat possible or am I stuck with infusion markup only?
- This reply was modified 8 years, 9 months ago by [dynomiteqc](https://wordpress.org/support/users/dynomiteqc/).
* Plugin Author [Adrian Tobey](https://wordpress.org/support/users/trainingbusinesspros/)
* (@trainingbusinesspros)
* [8 years, 9 months ago](https://wordpress.org/support/topic/pasting-forms-html-error-on-save/#post-9382349)
* There is a very strict cleaning algorithm to the HTML to protect the integrity
of the HTML to avoid 640 and 960 infusionsoft form errors. HTML you can add freely
includes the following tags. img, p, h1, h2, h3, h4, h5, h6.
* hope that answers your question.
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘Pasting forms HTML error on save’ is closed to new replies.
* 
* [FormLift for Infusionsoft Web Forms](https://wordpress.org/plugins/formlift/)
* [Frequently Asked Questions](https://wordpress.org/plugins/formlift/#faq)
* [Support Threads](https://wordpress.org/support/plugin/formlift/)
* [Active Topics](https://wordpress.org/support/plugin/formlift/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/formlift/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/formlift/reviews/)
* 4 replies
* 2 participants
* Last reply from: [Adrian Tobey](https://wordpress.org/support/users/trainingbusinesspros/)
* Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/pasting-forms-html-error-on-save/#post-9382349)
* Status: resolved