Title: Passwords Needed?
Last modified: August 21, 2016

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# Passwords Needed?

 *  Resolved [teapotcreative](https://wordpress.org/support/users/teapotcreative/)
 * (@teapotcreative)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/passwords-needed/)
 * Hi.
 * We have a new client that wants to move their site to a new hosting provider 
   as their existing developer has disappeared on them. They have no access to the
   existing hosting account.
 * I just wanted to ask if your plugin requires any FTP password data or database
   password before I install it.
 * Thanks.
 * [http://wordpress.org/plugins/duplicator/](http://wordpress.org/plugins/duplicator/)

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/passwords-needed/#post-4226060)
 * Hey teapotcreative,
 * To install the plugin no… However once you package up a site and re-install it
   you will need the database creds of the new database your going to install the
   site with…
 * Cheers~

Viewing 1 replies (of 1 total)

The topic ‘Passwords Needed?’ is closed to new replies.

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## Tags

 * [password](https://wordpress.org/support/topic-tag/password/)

 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/passwords-needed/#post-4226060)
 * Status: resolved