Support » Plugin: Customize WordPress Emails and Alerts - Better Notifications for WP » [password_url] doesn’t work
1 year, 11 months ago
the shortcode [password_url] does not work. When you hit the password link, says it is broken. How can I do?
Thanks for your message.
Do you mean that the password reset URL gives an invalid key error when using it?
Are you using the default WordPress password change form, or a front-end form provided by another plugin?
Thanks for the reply.
the link should allow you to create a password and not reset it, but it doesn’t work.
I’m using the “Login Custom Admin” plugin
Can you try it without the Login Custom Admin plugin to see if this is causing a conflict?
I tried but the same error appears
Are you able to implement this potential fix and see if it then works for you?
I tried to modify the code but it still doesn’t work
I may need more information to troubleshoot this.
When you say it doesn’t work, can you be more specific?
Can you send screenshots of it ‘not working’ along with your notification?
when I receive the email and click on the link for the password, it sends me to the page with the error “the link for resetting the page does not appear valid” (see photo of the first post I wrote).
did you manage to solve the problem?
Solved. It was a conflict. Thanks.
it still doesn’t work for me
Please can you make your way through this document and let me know how you get on?
1 year, 10 months ago
This may have been resolved in the latest update, now available.
yes now it works, thanks!
Great! Glad it’s working for you.
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