• Resolved nailongisland

    (@nailongisland)


    This plugin has been working flawlessly for a couple of years now, and all of a sudden none of the passwords I have set are working. We’re a property management company and each of our communities has their own page with the first three digits of the property account number as the password. None of the pages are working with their respective passwords any more.

    To test this, from the homepage, click on “Nassau”, then click on “Surf East Condominium” and enter “093” as the password. The page starts loading like it’s going to let you enter and then goes back to the password screen like it was incorrect.

    We need help urgently, thanks!

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author patrickposner

    (@patrickposner)

    Hey nailongisland,

    to give you the best possible solution to your problem I need some further information. So let me ask some questions:

    1) Did you use the ajax=”true” parameter in your [content_protector]-Shortcodes? This options was removed due to compatibility issues with several plugins.

    2) Can you set an identifier to the shortcode used on http://naili.org/home/nassau/650-shore-road/ so I can check this?

    3) Is the general password-length 3 characters long?

    Thanks for your answers

    pashby63

    (@pashby63)

    I am having same issue, just started today after update

    http://poolrx.com/commercial-section/

    password is “profits”

    <h1>Pool Professionals Section</h1>
    [content_protector password=”profits”]
    [one_half last=”no”]
    <iframe src=”//player.vimeo.com/video/112255835″ width=”572″ height=”320″ frameborder=”0″ allowfullscreen=”allowfullscreen”></iframe>
    [/one_half]
    [one_half last=”yes”]
    [one_fourth last=”no”]
    [/one_fourth]
    [three_fourth last=”yes”]
    [shortmenu menu=”WholesaleStore” enhance=”true” ]

    [separator top=”-10″ style=”none, single, double, dashed, dotted, shadow”]
    [shortmenu menu=”TrainingVideos” enhance=”true” ]

    [separator top=”-10″ style=”none, single, double, dashed, dotted, shadow”]
    [shortmenu menu=”ServiceMaterial” enhance=”true” ]

    [separator top=”-10″ style=”none, single, double, dashed, dotted, shadow”]
    [shortmenu menu=”StoreMaterial” enhance=”true” ]

    [separator top=”-10″ style=”none, single, double, dashed, dotted, shadow”]
    [shortmenu menu=”PoolRx Catalog” enhance=”true” ]
    [/three_fourth]
    [/one_half]
    [/content_protector]

    pashby63

    (@pashby63)

    Figured it out, no longer wiil work without “identifier=”

    Plugin Author patrickposner

    (@patrickposner)

    Great job pashby63,

    I set this on the list for the next bugfix release.
    Thanks!

    Thread Starter nailongisland

    (@nailongisland)

    1. We didn’t use an ajax=”true” parameter in our content_protector. Here is the code we used at the beginning and end of the pages:

    [content_protector password="093"][full_width]
    
    [/full_width][/content_protector]

    2. I don’t know how to set an identifier, so if you tell me how, I can set it for you

    3. Yes, all passwords we use are three characters long.

    Thanks for the help!

    Plugin Author patrickposner

    (@patrickposner)

    Hey nailongisland,

    please modify your shortcode as shown here:

    [content_protector password="093" identifier=""][full_width]
    
    [/full_width][/content_protector]

    Then it should work for you.

    In the next small release I will remove that an identifier is required, but for now it should fix your problem.

    Thread Starter nailongisland

    (@nailongisland)

    Perfect, that works. Thank you!

    paulinewiles

    (@paulinewiles)

    Thanks for the identifier info; I added the identifier, but maybe I didn’t get this code quite right as I’m experiencing problems too. Would appreciate any help.

    http://www.paulinewiles.com/resource-library/

    [content_protector password=”cupoftea” identifier=””]
    <h3>Resources for Serenity Seekers:</h3>
    [gallery size="medium" ids="5774,4839,4834,4840,4890,5281,4974,4932,4870,5196,5757,4872"]
    <h3>Resources for Anglophiles:</h3>
    [gallery link="file" size="medium" ids="4858,4859"]
    [/content_protector]

    Plugin Author patrickposner

    (@patrickposner)

    Hey @paulinewiles,

    could you test some cases for me:

    1) deactivate the plugin which generates the [gallery] shortcode
    2) Add a new Passster Shortcode via the quick-tag button in the editor
    3) add some sample content between [content_protector password=”cupoftea” identifier=””] and [/content_protector]
    4) Test it and reply here

    I’m sure we can solve your problem.

    paulinewiles

    (@paulinewiles)

    Hi @patrickposner, many thanks for responding.

    1) I deactivated this plugin:
    https://wordpress.org/plugins/wp-gallery-custom-links/

    2) & 3) page code for http://www.paulinewiles.com/resource-library/
    is now

    [content_protector password=”cupoftea” identifier=””]
    <h3>Resources for Serenity Seekers:</h3>
    Sorry for the glitch: these resources will be back online soon.
    <h3>Resources for Anglophiles:</h3>
    Sorry for the glitch: these resources will be back online soon.
    [/content_protector]

    4) Unfortunately the page is still showing up with only its title; no password form.

    Worst case, I can open up this page content for all to see. I do appreciate your help but this isn’t a “work stoppage” for me.
    Best, Pauline

    Plugin Author patrickposner

    (@patrickposner)

    Hey @paulinewiles,

    ok, it’s difficult to fix if I don’t know all the details.

    First things first:

    1) Download and install the previous version of the plugin. You can get it here: https://downloads.wordpress.org/plugin/content-protector.2.11.zip (make sure to uninstall the recent version before)

    2) Do you know how to use a plugin like duplicator? https://de.wordpress.org/plugins/duplicator/

    If so, make a copy of your page, upload it for example here https://wetransfer.com/ and send the link to hello@patrickposner.de. So I’m able to take a look at this on my local machine and come up with a fix and you don’t have to hand out any login credentials or something.

    paulinewiles

    (@paulinewiles)

    Thanks @patrickposner

    OK, the previous plugin version is active again and is working as intended here
    http://www.paulinewiles.com/resource-library/

    I have sent you a file through wetransfer.com (sorry, probably far more than you need).

    I appreciate your help… again this is not business critical for me, I can workaround it. But I’m grateful for your time.

Viewing 12 replies - 1 through 12 (of 12 total)
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