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Password / Service Temporarily Unavailable??? (3 posts)

  1. mikeyc1
    Member
    Posted 7 years ago #

    Why does (Service Temporarily Unavailable) page come up when I hit the link the wordpress emailed me to reset my password???

    Please help, thanks!

  2. mvandemar
    Member
    Posted 7 years ago #

    I am getting the exact same thing, as well as the person in this thread:

    http://wordpress.org/support/topic/179890

    Looking around, it appears as if the issue might be somewhat related to mod_security. I disabled as whooami explained in this thread:

    http://wordpress.org/support/topic/96709

    However, after doing so I am getting the message that the key is invalid:

    Sorry, that key does not appear to be valid.

    When I used the lost password function here on wordpress.org, the key it sent me was entirely upper and lower case alpha... however, on my own installation, the key contains every kind of character, like such: cg$(i)G7... My guess would be that it was those characters messing things up, but it may in fact be something else.

    My workaround was to manually go into the database, in the wp_users table, and manually change the user_activation_key field to strictly alpha characters, and then manually build the url, as such:

    example.com/wp-login.php?action=rp&key=abcdef

    And then visiting that page worked fine. However, this work around would obviously not be viable for everyone, since many people will not have the same backend access or understand how to browse the database.

  3. mikeyc1
    Member
    Posted 7 years ago #

    I have no idea about that backend access. Any other suggesstions??

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