• Resolved curtishall

    (@curtishall)


    Customers were reporting that when they asked for a password reset they would get the link to reset the password and when they clicked on it they weren’t given the option to enter a new password and instead all they saw was the section to enter their email address.

    After a day of pulling out my hair, I found out that the problem is with the new ‘Default Customer Address’ option in WooCommerce. If you select Geolocate Woocommerce appends a string to all urls ?v=XXXXXXXXXXXX. For some reason this breaks the password reset sections. Once disabled my customers are able to reset their passwords and enter a new password once the URL in the email is clicked.

    https://wordpress.org/plugins/woocommerce/

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