Title: Password Reset Shortcode Not Functional
Last modified: April 11, 2018

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# Password Reset Shortcode Not Functional

 *  Resolved [meganschweitzer](https://wordpress.org/support/users/meganschweitzer/)
 * (@meganschweitzer)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/password-reset-shortcode-not-functional/)
 * Hello,
 * We are currently in the process of customizing notifications that are sent to
   a specific user role. However, the shortcode [password_reset_link] is showing
   up as the shortcode instead of the link. Is there a specific reason why we are
   unable to use the [password_reset_link] shortcode in any notification we want
   to send?
 * Please advise at your earliest convenience.
 * Thank you so much!
 * Best,
 * Megan

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/password-reset-shortcode-not-functional/#post-10170971)
 * Hi [@meganschweitzer](https://wordpress.org/support/users/meganschweitzer/),
   
   Thanks for your message.
 * All the available shortcodes and which notifications these are available for 
   can be found here: [https://betternotificationsforwp.com/documentation/notifications/shortcodes](https://betternotificationsforwp.com/documentation/notifications/shortcodes)
 * Which notification are you trying to add this shortcode to?
 *  Thread Starter [meganschweitzer](https://wordpress.org/support/users/meganschweitzer/)
 * (@meganschweitzer)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/password-reset-shortcode-not-functional/#post-10171311)
 * Hi,
 * Thank you so much for your quick reply. I am trying to add this shortcode to 
   a Notification for “New user registration for admin”. Additionally, within the
   send to field, a specific user role has been selected. We are currently not able
   to add the shortcode [password_reset_link] to these notifications. If this shortcode
   cannot be used how are the new users supposed to set their password?
 * Please advise at your earliest convenience.
 * Thank you so much!
 * Best,
 * Megan
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/password-reset-shortcode-not-functional/#post-10173470)
 * Hi [@meganschweitzer](https://wordpress.org/support/users/meganschweitzer/),
   
   If you take a look at the page I linked to above, you’ll see that the `[password_reset_link]`
   shortcode isn’t listed for the New User Registration – For Admin notification.
   This is because it can’t be used here. In fact, the only notification that shortcode
   can be used for is in the User Lost Password – For User notification.
 * If you want a user to be able to set their password, you’ll need to use the `[
   password_url]` shortcode and the New User Registration – For User notification.
   This is the notification that is sent to the user when they register. The New
   User Registration – For Admin notification is sent to the admin at the same time
   and lets the admin know a new user has registered. Details on all the notifications,
   what they do, and when they are sent, can be found here: [https://betternotificationsforwp.com/documentation/notifications/types-of-notification/](https://betternotificationsforwp.com/documentation/notifications/types-of-notification/)
 * Hope this helps.
    -  This reply was modified 8 years, 1 month ago by [Jack - BNFW](https://wordpress.org/support/users/voltronik/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Password Reset Shortcode Not Functional’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/password-reset-shortcode-not-functional/#post-10173470)
 * Status: resolved