Title: Password reset problem
Last modified: August 30, 2016

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# Password reset problem

 *  [manulele](https://wordpress.org/support/users/manulele/)
 * (@manulele)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/password-reset-problem-3/)
 * In the last version I’ve some problem with password manager.
 * If I lost the password TCP will not send me a new password.
 * in the modules
    Lostpasswordpage.class.php
 * there is this two line and the first one is commented
 *  //$url = add_query_arg( ‘action’, ‘lostpassword’, $url );
    $url = add_query_arg(‘
   action’, ‘newpassword’, $url );
 * if I change the comment and I comment the second line the system will work, but
   now I receive this problems:
    – every time that i try to make a reset I receive
   2 password – If I do a correct login with the temporary password and enter in
   my account and I click on change password… this will not work.
 * the website is norciaciok.it If you want to try.
 * [https://wordpress.org/plugins/thecartpress/](https://wordpress.org/plugins/thecartpress/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Inigo Gonzalez](https://wordpress.org/support/users/inigoini/)
 * (@inigoini)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/password-reset-problem-3/#post-6548284)
 * Hi,
 * I’ll try to make a test
 * Best regards
 *  [ruilima50](https://wordpress.org/support/users/ruilima50/)
 * (@ruilima50)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/password-reset-problem-3/#post-6548377)
 * Hi, did you solve the problem with the lost password?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Password reset problem’ is closed to new replies.

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## Tags

 * [account](https://wordpress.org/support/topic-tag/account/)
 * [password](https://wordpress.org/support/topic-tag/password/)
 * [reset](https://wordpress.org/support/topic-tag/reset/)

 * 2 replies
 * 3 participants
 * Last reply from: [ruilima50](https://wordpress.org/support/users/ruilima50/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/password-reset-problem-3/#post-6548377)
 * Status: not resolved