Title: Password Reset Problem
Last modified: June 21, 2023

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# Password Reset Problem

 *  Resolved [baddon250](https://wordpress.org/support/users/baddon250/)
 * (@baddon250)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/password-reset-problem-10/)
 * I’m getting an error on the password reset form relating to the google recaptcha
   integration. Everything works fine on the login form, however the password reset
   form isn’t seeming to have the sitekey working. Here is the error.
 * VM2586 recaptcha__en.js:27 Uncaught Error: Missing required parameters: sitekey
   
   at Hz. (VM2586 recaptcha__en.js:27:331)at new Hz (VM2586 recaptcha__en.js:514:
   374)at aj. (VM2586 recaptcha__en.js:73:463)at new aj (VM2586 recaptcha__en.js:
   518:390)at Array. (VM2586 recaptcha__en.js:382:213)at VM2586 recaptcha__en.js:
   388:245at Array.forEach ()at Array. (VM2586 recaptcha__en.js:388:213)at Array.(
   VM2586 recaptcha__en.js:71:163)at F.window…F.window.. [as gor] (VM2586 recaptcha__en.
   js:339:225)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [baddon250](https://wordpress.org/support/users/baddon250/)
 * (@baddon250)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/password-reset-problem-10/#post-16836249)
 * The page is [https://biltpros.com/password-reset](https://biltpros.com/password-reset)
 *  Thread Starter [baddon250](https://wordpress.org/support/users/baddon250/)
 * (@baddon250)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/password-reset-problem-10/#post-16836253)
 * I’ve already verified that caching is turned off on this page, and the recaptcha
   sitekey and secret is correct on the wordpress admin. Im wondering if it’s a 
   programming error maybe?
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/password-reset-problem-10/#post-16836444)
 * Hello [@baddon250](https://wordpress.org/support/users/baddon250/)
 * First of all, try to use UM recaptcha – [https://wordpress.org/plugins/um-recaptcha](https://wordpress.org/plugins/um-recaptcha).
 * Regards.
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/password-reset-problem-10/#post-16847374)
 * Hi [@baddon250](https://wordpress.org/support/users/baddon250/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Password Reset Problem’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/password-reset-problem-10/#post-16847374)
 * Status: resolved