Support » Plugin: ProfileGrid - User Profiles, Groups and Communities » Password reset not working on multisite

  • Resolved codimex

    (@codimex)


    Hi! Once again, congratulations and thank you for your amazing plugin. It’s growing bigger constantly, and features are amazing!

    I’ve read all the reset-password-related topics in the forum and none of them solves my issue. My problem is that my users are unable to reset a new password on multisite (tested with two great multisite plugins: WPML and Sublanguage). When the user clicks on “Forgot Password?” they are sent an email with a neww password generation link. When they click on that link, they are redierected to the original “Forgot Password?” page, instead of the “Enter New Password / Re-enter New Password” page, and this behaviour loops again and again everytime the user clicks on “Forgot Password?”

    Disabling the multisite plugin solves the problem, but I need my site to be bilingual, so deactivating those plugins is not an option. Any idea or update to fix that? Thank you in advance!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support profilegrid0

    (@profilegrid0)

    Hello @codimex,

    We have noted the reported issue of password reset with multisite plugin and will be fixing it in one of our future releases.

    Thank you for the feedback.

    Thank you for testing that on your end! Looking forward this future update. Keep up with the good job!

    Hi, the problem is not solved yet. Any plans to fix it in future updates?

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @codimex, 

    Thank you for your patience. Target will be to roll this fix out by end of this month.

    Hi again. I expected that yesterday’s update, as you anticipated, could fix the problem, but it didn’t. Any plans to have this fixed? Thank you!

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello @codimex,

    Due to some technical reasons, we had to delay the fix for this and our next target is to launch by 3rd week of this month now.

    ukrainaevents

    (@ukrainaevents)

    Hi, look on your plugin. I will be use with WPML. Are you fix this issu?

    codimex

    (@codimex)

    No, the issue hasn’t been fixed yet. Still waiting……

    Plugin Support profilegrid0

    (@profilegrid0)

    Hello,

    Our target will be to roll this fix out by mid of this month.

    Just saw the latest update. Finally! 🙂 Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.