Support » Fixing WordPress » Password reset not working

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  • WPyogi


    Forum Moderator

    There are several other ways to reset your password – I think the functions file method works well:

    I’m sorry to bust in with a slightly different problem, but I am so inept on here, I don’t even know how to start a new topic 😛

    I am trying to reset the password for a wordpress website that a friend set up for me for my business. She is getting busy with other work, so I said I would take over and have someone else look at it. She went so far as put in the request for a password reset, (as it had been a while since she last logged on and had forgotten it) but when I type in the username that the wordpress email says to use, it says “ERROR: invalid username or email” This is strange, because this IS the username that wordpress says to use. It’s frustrating, because there is no one I can physically talk to and I am not the savviest website builder/user. Searching the forums, I am not seeing any similar issues. Anyone have any advice?

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