Password Reset not working

  • Resolved etechier83

    (@etechier83)


    6 years, 5 months ago

    Hi,
    I am using the free version of wplogin plugin in my live site.Everything is fine from starting “Forgot password” to “Reset password” popup box. But password is not reset. Could you please help me on this ?
    I appreciate your help. Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter etechier83

    (@etechier83)

    6 years, 5 months ago

    Hi,
    I am using the free version of wplogin plugin of Hugeit in my live site.Everything is fine from starting “Forgot password” to “Reset password” popup box. But password is not reset. Could you please help me on this ?
    I appreciate your help. Thanks in advance.

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 5 months ago

    Dear etechier83,

    Thanks for reaching out us. May we kindly ask you to provide the link to the page where the plugin’s shortcode is added for us to check the issue and provide appropriate instructions?

    Thanks

    Thread Starter etechier83

    (@etechier83)

    6 years, 5 months ago

    is there anyway that i can email you the link privately?

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 5 months ago

    Dear etechier83,

    We are really sorry but there is no way to share the link privately.
    We are ready to wait until the link will be available for being able to help you further.

    Will that be possible?

    Thanks

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 4 months ago

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply

Viewing 5 replies - 1 through 5 (of 5 total)
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