Support » Fixing WordPress » Password reset not responding

  • Hi there.

    I’m attempting to access my WP admin page from another computer other than my usual one. I realised the password was still the same jumble of nonsense from the last time I reset it, and so requested a new one. Nothing has come through (although the password reset worked fine for my WP forum account).

    So when I ask it to send the password to my account name or email address, it says that it has been sent, but nothing appears. It is definitely not going to spam, and I’m checking the email directly on the server. It’s been many hours since I first tried, and a repeated try now is having no more luck.

    I’m concerned this means the password will have been reset, but never given to me, so I’ll not be able to access WP when I’m back in the country again on my own computer.

    Any clues?

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  • Well it won’t mean your password will be reset, because WP sends you a link to reset the password and then actually does it.

    I am getting an odd situation where I can only get password resets via entering usernames rather than email addresses.

Viewing 1 replies (of 1 total)
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