Support » Fixing WordPress » Password reset – no link

  • I am trying to reset my WordPress password but the email I get has no password reset link. What can I do?

    Someone has requested a password reset for the following account: xxxxxxxxxxxxxxxx

    If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:

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  • If you are trying to get access to your site,

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    if you manage to login, you can check if your WP + theme needs updating and if there are any bugs/problems to fix.

    ps.please make sure that your email client is not blocking the link 🙂

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