Password Reset & New Account Emails | WordPress.org

Resolved rshaw876
(@rshaw876)

3 years, 7 months ago

Good day, I have the Password reset & New account settings set to enable notifications in my woocommerce settings however I did a test by creating an account on my store and I didn’t get an email for the new account I created nor did it give me a reset password email either. Just want to know how this can be fixed. Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Rynald0s.a11n
(@rynald0s)

Automattic Happiness Engineer

3 years, 7 months ago

Hi @rshaw876!

This is usually a symptom of caching. With that said, you would need to check with your host to make sure the my-account page is being excluded from any caching. You can read more about that here: https://docs.woocommerce.com/document/configuring-caching-plugins/#section-6

Cheers!

Plugin Support Missy a11n
(@m155y5)

Automattic Happiness Engineer

3 years, 6 months ago

We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Password Reset & New Account Emails’ is closed to new replies.

In: Plugins
2 replies
3 participants
Last reply from: Missy a11n
Last activity: 3 years, 6 months ago
Status: resolved