Password Reset Message Nowhere to Be Found (2 posts)

  1. Carissa Welton
    Posted 5 years ago #

    Strangely, when I went to login recently to 2 of my WordPress accounts, I received an "Incorrect Password" error message.

    This seemed odd, as I have not changed the password.

    But I took this opportunity to reset and request a new password; I clicked on the "I forgot my password" link for both accounts.

    It has now been over 48 hours and I haven't received the password reset message. I've checked my spambox, it's not hiding there.

    Any ideas or suggestions for how to access my account?

    Much appreciated!

  2. cubecolour
    Posted 5 years ago #

    Try the emergency password reset script http://codex.wordpress.org/Resetting_Your_Password#Using_the_Emergency_Password_Reset_Script then when you do get in, check the email address in your admin profile is correct

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