Title: Password reset link doesnt work
Last modified: May 31, 2021

---

# Password reset link doesnt work

 *  Resolved [karayelcreative](https://wordpress.org/support/users/karayelcreative/)
 * (@karayelcreative)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/)
 * Password reset link not working.
 * The [yaymail_password_reset_url] link does not come with a password reset link
   address. The href tag is empty. How do we fix this?
    No changes were made to 
   the plugin settings or special files, only the design was edited. [yaymail_password_reset_url]
   also how can I convert it to normal button? I want to put a button with the name
   Reset my password
 * In the output of the page like this a href=”” target=”QlOOjDGlBAHipj3t5Lw1qkU”
   rel=”noopener noreferrer”> Klicken Sie hier, um Ihr Passwort zurückzusetzen
    -  This topic was modified 4 years, 11 months ago by [karayelcreative](https://wordpress.org/support/users/karayelcreative/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [YayCommerce](https://wordpress.org/support/users/yaycommerce/)
 * (@yaycommerce)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14502168)
 * Hi [@karayelcreative](https://wordpress.org/support/users/karayelcreative/),
 * Please make sure you’re using our plugin latest version 2.0.5
 * To put it in a button, you can use this shortcode [yaymail_password_reset_url_string]
   
   Screenshot: [https://prnt.sc/13mm9ku](https://prnt.sc/13mm9ku)
 * Let us know if this helps.
 *  Thread Starter [karayelcreative](https://wordpress.org/support/users/karayelcreative/)
 * (@karayelcreative)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14502402)
 * Hi [@yaycommerce](https://wordpress.org/support/users/yaycommerce/) ,
    Thanks
   for your answer the result works great as i want. I have another problem related
   to the member number
 * When I send an e-mail with the [yaymail_user_id] short code, this does not appear
   in the outgoing mail, but the member number shows on the design screen, what 
   exactly do you think could be the problem?
 * Screenshot 1 – ) [https://prnt.sc/13mnvzm](https://prnt.sc/13mnvzm)
    Screenshot
   2 – ) [https://ibb.co/z50wSv3](https://ibb.co/z50wSv3)
 * Edit :
    I am using the latest and updated version of the plugin by the way.
    -  This reply was modified 4 years, 11 months ago by [karayelcreative](https://wordpress.org/support/users/karayelcreative/).
 *  Plugin Author [YayCommerce](https://wordpress.org/support/users/yaycommerce/)
 * (@yaycommerce)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14505163)
 * Thanks for reporting, we will fix and update soon.
    Cheers!
 *  Thread Starter [karayelcreative](https://wordpress.org/support/users/karayelcreative/)
 * (@karayelcreative)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14505484)
 * [@yaycommerce](https://wordpress.org/support/users/yaycommerce/) thanks i’m looking
   forward to it 🙂 good work bye
 *  Plugin Author [YayCommerce](https://wordpress.org/support/users/yaycommerce/)
 * (@yaycommerce)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14505872)
 * Hi [@karayelcreative](https://wordpress.org/support/users/karayelcreative/) ,
 * The update is available, you can check it now. Let us know if it helps.
    Cheers!
 *  Thread Starter [karayelcreative](https://wordpress.org/support/users/karayelcreative/)
 * (@karayelcreative)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14510288)
 * Hii [@yaycommerce](https://wordpress.org/support/users/yaycommerce/) ,
    Thanks,
   now the member number comes by mail. the problem is completely solved. you did
   a great job congratulations good work bye
 *  Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * (@ninjateamwp)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14510540)
 * Hi [@karayelcreative](https://wordpress.org/support/users/karayelcreative/) ,
 * Glad to know the issue is solved for you now 😉
    Do not hesitate to get back 
   to us again if you need anything at anytime.
 * Thank you!
 * Kind regards,
    -Bruce-
    -  This reply was modified 4 years, 11 months ago by [Bruce](https://wordpress.org/support/users/ninjateamwp/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Password reset link doesnt work’ is closed to new replies.

 * ![](https://ps.w.org/yaymail/assets/icon-256x256.gif?rev=2900992)
 * [YayMail - WooCommerce Email Customizer](https://wordpress.org/plugins/yaymail/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yaymail/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yaymail/)
 * [Active Topics](https://wordpress.org/support/plugin/yaymail/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yaymail/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yaymail/reviews/)

## Tags

 * [button](https://wordpress.org/support/topic-tag/button/)
 * [password](https://wordpress.org/support/topic-tag/password/)
 * [password reset](https://wordpress.org/support/topic-tag/password-reset/)
 * [url](https://wordpress.org/support/topic-tag/url/)

 * 7 replies
 * 3 participants
 * Last reply from: [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/password-reset-link-doesnt-work-3/#post-14510540)
 * Status: resolved