Title: Password Reset Issues
Last modified: June 10, 2019

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# Password Reset Issues

 *  Resolved [Felty](https://wordpress.org/support/users/felty/)
 * (@felty)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/password-reset-issues-4/)
 * Hello,
 * I installed Registration magic and No Login Captcha and a user pointed out that
   they can no longer reset password. I noticed that there isn’t a captcha on the
   reset password setion of profile magic. Is this the case?
 * Is there a recommended password reset method as I don’t see it on Registration
   Magic.
 * Thanks!
 * -Felty

Viewing 1 replies (of 1 total)

 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/password-reset-issues-4/#post-11626225)
 * Hello [@felty](https://wordpress.org/support/users/felty/),
 * Thank you for writing to us.
 * If both the plugins, ProfileGrid and RegistrationMagic, are activate on your 
   site simultaneously, then ProfileGrid login area will be replaced by RegistrationMagic
   login area.
 * Please refer to the following steps to enable reCAPTCHA on RegistrationMagic 
   Login Form:
 * 1) Login to WordPress dashboard and go to “RegistrationMagic >> All Forms” menu.
 * 2) Then go to Dashboard of Login Form >> Validation & Security options.
 * 3) Here, enable the option “Display reCAPTCHA after failed login attempts?” and
   set No. of attempts to ‘0’.
 * The ProfileGrid reset password page does not support reCAPTCHA as of now.
 * Also, RegistrationMagic does not have any specific password reset settings. With
   RegistrationMagic Login Form, it is the default WordPress reset password page
   that works. However, if you have configured the reset password page of ProfileGrid
   instead, then that will work in place of the default WordPress one.
 * Additionally, could you please share the URL on which you are having this issue
   so we can have a better look at it.

Viewing 1 replies (of 1 total)

The topic ‘Password Reset Issues’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/password-reset-issues-4/#post-11626225)
 * Status: resolved