Title: Password reset help needed
Last modified: November 24, 2022

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# Password reset help needed

 *  Resolved [pluginsandthemes](https://wordpress.org/support/users/pluginsandthemes/)
 * (@pluginsandthemes)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/password-reset-help-needed/)
 * I have the enable password reset set to yes, and this works fine, however there
   is a problem. I have payment required before login and this works fine.
 * Here is the problem, if a person goes to pay at paypay then cancels the payemnt,
   they cannot log in, when they try to login they get a pending message wich is
   good, but if they then choose to change their password, all of the sudden they
   can login.
 * I work around this by not enabling the password reset link, but I would like 
   to make it available. Is there a code snippet or something I could add than would
   stop the person from being able to login in before payemnt if they change their
   password?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * (@shresthauzwal)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/password-reset-help-needed/#post-16233444)
 * Hi [@pluginsandthemes](https://wordpress.org/support/users/pluginsandthemes/),
 * The payments feature are available in the premium subscription of the user registration.
   According to the WordPress Support community guidelines, we can not provide premium
   support here because this support forum is for free plugin users.
 * Would you kindly check out [https://wpeverest.com](https://wpeverest.com)? You
   will find the live chat option to contact our support representative.
 * Regards!

Viewing 1 replies (of 1 total)

The topic ‘Password reset help needed’ is closed to new replies.

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## Tags

 * [but](https://wordpress.org/support/topic-tag/but/)
 * [change](https://wordpress.org/support/topic-tag/change/)
 * [login](https://wordpress.org/support/topic-tag/login/)
 * [password](https://wordpress.org/support/topic-tag/password/)

 * 1 reply
 * 2 participants
 * Last reply from: [Amrit Kumar Shrestha](https://wordpress.org/support/users/shresthauzwal/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/password-reset-help-needed/#post-16233444)
 * Status: resolved