Title: Password Reset Function does not work as expected
Last modified: November 10, 2019

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# Password Reset Function does not work as expected

 *  Resolved [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * (@mitfi)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/password-reset-function-does-not-work-as-expected/)
 * Dear Support Team,
    first, let me tell you that I am quite happy with the plugin.
   I am using just the basic functionality. However, in the resetpassword form, 
   the following error appears: – I can enter a (hidden) password in the (first)
   enter new password line – At the same time, the new password is visible in the
   second line as I type – When I try to confirm the password in the (third) confirm
   password line, nothing appears in this line and first and second line are truncated
   to one character, the one I enter – Only working solution: I enter the password
   in the second line (visible text) and the hidden lines fill with asterisks in
   parallel as I type.
 * How can I come to a correct behavior?
 * Thanks for your kind support!
    Michael

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/)
 * (@jfarthing84)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/password-reset-function-does-not-work-as-expected/#post-12120108)
 * Which TML version?
 *  Thread Starter [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * (@mitfi)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/password-reset-function-does-not-work-as-expected/#post-12120115)
 * Dear Jeff,
 * I am using the latest TML version, V 7.0.15.
 * Theme: Pure & Simple
 * Best regards
 * Michael
 *  Plugin Author [Jeff Farthing](https://wordpress.org/support/users/jfarthing84/)
 * (@jfarthing84)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/password-reset-function-does-not-work-as-expected/#post-12124455)
 * There should only be 2 fields for entering and confirming your new password. 
   You have three fields?
 *  Thread Starter [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * (@mitfi)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/password-reset-function-does-not-work-as-expected/#post-12124490)
 * Dear Jeff,
 * yes, indeed, there were three fields that reacted as described.
    It was not possible
   to enter both passwords. (By the way, I saw the same complaint in an older forum
   entry.)
 * Today, I solved it by removing other plugins step by step.
 * There was obviously an interference with another plugin.
 * After rearranging them, it works now.
 * Thanks a lot for your care!
 * Michael

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Password Reset Function does not work as expected’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Michael Finkenberger](https://wordpress.org/support/users/mitfi/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/password-reset-function-does-not-work-as-expected/#post-12124490)
 * Status: resolved