Title: Password Reset/Edit Profile Problem
Last modified: August 18, 2020

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# Password Reset/Edit Profile Problem

 *  Resolved [decoderltd](https://wordpress.org/support/users/decoderltd/)
 * (@decoderltd)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-edit-profile-problem/)
 * Hi,
 * I’ve set-up a membership section on a site and it’s working well except for the
   Password Reset `[swpm_reset_form]` and Edit Profile `[swpm_profile_form]` links.
   When a logged-in member clicks on either link they get the following message:
 * **You need to login to view this content. Please Login [link].**
 * Even if they log-out and back in again, they still get the same message. One 
   of these users is an original Administrator on the site (before Simple Membership
   was installed) and we used the `Simple Membership WP User Import` to add any 
   existing users as members. Would this be causing an issue?
 * Thank you.
    -  This topic was modified 5 years, 11 months ago by [decoderltd](https://wordpress.org/support/users/decoderltd/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-edit-profile-problem/#post-13277928)
 * Hi,
 * > One of these users is an original Administrator on the site (before Simple 
   > Membership was installed) and we used the Simple Membership WP User Import 
   > to add any existing users as members. Would this be causing an issue?
 * Please check the following documentation [giving-wordpress-admin-user-access-protected-content](https://simple-membership-plugin.com/giving-wordpress-admin-user-access-protected-content/).
   Let me know if this helps you.
 * Thank you
 *  Thread Starter [decoderltd](https://wordpress.org/support/users/decoderltd/)
 * (@decoderltd)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-edit-profile-problem/#post-13280451)
 * Thank you for getting back to me so quickly.
 * Apologies. I had done all those steps, but now realise I hadn’t assigned ‘Admin
   Access Level’ to the Reset Password and Edit Profile pages.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-edit-profile-problem/#post-13280846)
 * You are most welcome 🙂
 * Is your issue now resolved?
 * Regards
 *  Thread Starter [decoderltd](https://wordpress.org/support/users/decoderltd/)
 * (@decoderltd)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-edit-profile-problem/#post-13281142)
 * Yes, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Password Reset/Edit Profile Problem’ is closed to new replies.

 * ![](https://ps.w.org/simple-membership/assets/icon-128x128.png?rev=974529)
 * [Simple Membership](https://wordpress.org/plugins/simple-membership/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-membership/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-membership/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [decoderltd](https://wordpress.org/support/users/decoderltd/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-edit-profile-problem/#post-13281142)
 * Status: resolved