Title: Password reset doesn't work Last modified: August 31, 2016 --- # Password reset doesn't work * Resolved [Martin](https://wordpress.org/support/users/speechless/) * (@speechless) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/) * Hey! * I’ve added a “forgotten password” page where I’m typing my registered email. I receive the email, this works just fine. But, when clicking the link I’m being redirected directly to the root page. Not anything else. Trying to login with the code typed in the email, it says “wrong password or email adress”. * Also I’m wondering if there’s any solution of changing the language of the Greeting email that comes when submitting the “forgetting password”-form. * Also the text that appears when typing in username and password wrong is in english and there’s no place to change this text into another language under the labeling part in backend! * Please help! * [https://wordpress.org/plugins/front-end-only-users/](https://wordpress.org/plugins/front-end-only-users/) Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/) * (@rustaurius) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071739) * Hi Martin, * Sorry that you’re having trouble with the shortcode. Do you have a page setup with the “confirm-forgot-password” shortcode? In the “forgot-password” shortcode, have you added the attribute ‘reset_email_url’ and set it to the URL of the “ confirm-forgot-password” page? * Basically, page 1 should look like: * `[forgot-password reset_email_url='http://www.example.com/confirm-forgot-password/']` * and page 2 would look like: * `[confirm-forgot-password]` * We’ve also got a video that should cover both of these shortcodes: * Thread Starter [Martin](https://wordpress.org/support/users/speechless/) * (@speechless) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071745) * Doing this, the email shows this URL.. * [http://test.martinhult.se/http://test.martinhult.se/bekrafta-losenord/](http://test.martinhult.se/http://test.martinhult.se/bekrafta-losenord/) * Why does it come up twice? Also, how to change the language of the “For completing the password reset procedure, please follow the instructions in your email” text? * Thanks! * Thread Starter [Martin](https://wordpress.org/support/users/speechless/) * (@speechless) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071748) * Also .. how is it possible to make the form more wide? Right now the text comes above the form to fil in. I want it to the right of the form when looking the[ account-details] and [edit-profile] ! * Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071903) * Hi Martin, * The plugin already automatically adds the base URL. As such, you would only need to put the relative URL in the shortcode (i.e. just “bekrafta-losenord”). * By default, the form takes up 100% of the width of the element it is in. You would have to adjust the CSS of your theme and/or add Custom CSS to the plugin. * Thread Starter [Martin](https://wordpress.org/support/users/speechless/) * (@speechless) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071908) * It doesn’t matter if I turn off the side content though and using landscape mode. The text appears above the form anyways … * Thread Starter [Martin](https://wordpress.org/support/users/speechless/) * (@speechless) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071918) * Compare the page * [http://test.martinhult.se/login/](http://test.martinhult.se/login/) * With * [http://test.martinhult.se/registrera-dig/](http://test.martinhult.se/registrera-dig/) * Haven’t done anything to the cuss and both pages has the same width.. Still the login form appears like that and the registration form is the way I want it to be everywhere, with all forms! * Is it doable? * Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071919) * Hi Martin, * Try adding the following to the “Custom CSS” box in the “Basic” area of the “ Options” tab: * .ewd-feup-login-label { clear: both; float: left; } .ewd-feup-login-field { float: left; } .ewd-feup-login-submit { clear: both; margin-right: 100%; } * The last little bit is to make the login button work properly with your theme and the other changes we just made. You can adjust the “margin-right” as necessary to get your desired position. * Thread Starter [Martin](https://wordpress.org/support/users/speechless/) * (@speechless) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071920) * Now we’re talking! Tried to find the cuss for the [edit-profile] which has the same problem as the other forms had. Possible to make them the same? * Thanks! * Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * (@etoilewebdesign) * [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071927) * Hi Martin, * Without being able to see the edit profile page on your site, my suggestion would be the following: * .ewd-feup-field-label { clear: both; float: left; } .ewd-feup-text-input { float: left; } Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Password reset doesn't work’ is closed to new replies. * ![](https://ps.w.org/front-end-only-users/assets/icon-128x128.png?rev=1805921) * [Front End Users](https://wordpress.org/plugins/front-end-only-users/) * [Frequently Asked Questions](https://wordpress.org/plugins/front-end-only-users/#faq) * [Support Threads](https://wordpress.org/support/plugin/front-end-only-users/) * [Active Topics](https://wordpress.org/support/plugin/front-end-only-users/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/front-end-only-users/unresolved/) * [Reviews](https://wordpress.org/support/plugin/front-end-only-users/reviews/) * 9 replies * 3 participants * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/password-reset-doesnt-work-2/#post-7071927) * Status: resolved