WordPress.org

Support

Support » How-To and Troubleshooting » [Resolved] Password reset by third party?

[Resolved] Password reset by third party?

  • I hired a third party company out of India to update my website http://www.monkhousehomes.com and add a blog feature, to which I add content. I received an email stating that my password has been reset and changed, but I hadn’t made the request. Now I can’t log in. When I tried to have the password sent to my email address, it wasn’t recognized. Third party claims no knowledge of this. HELP!

Viewing 2 replies - 1 through 2 (of 2 total)
  • DigitalSquid

    @twelvefootsnowman

    Do you have access to the webhosting account where the site is hosted?

    If so, you should be able to connect to your WP databse and manually change the Admin email there. Then you’ll be able to reset the password.

    Thank you x 1 million…. This worked!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[Resolved] Password reset by third party?’ is closed to new replies.