Title: Password protection not functioning
Last modified: August 20, 2016

---

# Password protection not functioning

 *  Resolved [cki](https://wordpress.org/support/users/cki/)
 * (@cki)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/password-protection-not-functioning/)
 * Spoke too soon in previous post: Password protection isn’t functioning either.
   
   As soon as a password is entered into file downloads manager, the url link shown
   when hovering over the download button is the wp install location. This is fine
   in itself as file url/access code isn’t revealed. However, when the correct password
   is entered, the user is still redirected to the WP install url, i.e. the WP site
   home page. Please advise.
 * // support request also posted to devs off wordpress.org support forum.
 * [http://wordpress.org/extend/plugins/download-manager/](http://wordpress.org/extend/plugins/download-manager/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [cki](https://wordpress.org/support/users/cki/)
 * (@cki)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/password-protection-not-functioning/#post-3477928)
 * I found that nextgen gallery plugin was preventing this from functioning. After
   I disabled NG, the password functionality has started working again.

Viewing 1 replies (of 1 total)

The topic ‘Password protection not functioning’ is closed to new replies.

 * ![](https://ps.w.org/download-manager/assets/icon-256x256.png?rev=1561688)
 * [Download Manager](https://wordpress.org/plugins/download-manager/)
 * [Support Threads](https://wordpress.org/support/plugin/download-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/download-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/download-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/download-manager/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [cki](https://wordpress.org/support/users/cki/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/password-protection-not-functioning/#post-3477928)
 * Status: resolved