Title: Password problem on plug-in
Last modified: August 20, 2016

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# Password problem on plug-in

 *  [zoepurcell](https://wordpress.org/support/users/zoepurcell/)
 * (@zoepurcell)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/)
 * I get into my site using user name and password, and then try to instal a plug-
   in , it asks me for my host, username and password. I put in the same details
   as I have done to enter the site, and I get the message “wrong username/password”.
   HELP!!!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [nsathees](https://wordpress.org/support/users/nsathees/)
 * (@nsathees)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/#post-2206579)
 * you got to be admin to install plug-ins
 *  Thread Starter [zoepurcell](https://wordpress.org/support/users/zoepurcell/)
 * (@zoepurcell)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/#post-2206586)
 * I think I am , aren’t I, if i have the username and password – that means I am
   the admin doesnt it?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/#post-2206689)
 * Ignore the previous poster. He tends to mis-read things. You are being asked 
   for your FTP login credentials – not your WordPress login details. ask your host
   for assistance if you do not already have your FTP login details.
 *  Thread Starter [zoepurcell](https://wordpress.org/support/users/zoepurcell/)
 * (@zoepurcell)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/#post-2206752)
 * Ok thanks a lot esmi that worked…got my FTP account then I got logged in… but
   then got the next message:
 * Installing Plugin: WP Maintenance Mode 1.6.9
 * Unable to locate WordPress Content directory (wp-content).
 * Wha?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/#post-2206766)
 * Have a look at this post: [http://wordpress.org/support/topic/232726#post-1141180](http://wordpress.org/support/topic/232726#post-1141180)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Password problem on plug-in’ is closed to new replies.

## Tags

 * [password](https://wordpress.org/support/topic-tag/password/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/password-problem-on-plug-in/#post-2206766)
 * Status: not resolved

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