Support » Plugins » Hacks » Password problem

  • Not sure if this is the right place and sorry if it’s not.
    I took over a blog for a company when the old administrator left a few years ago. As I was all ready with the company I had my own admin rights on the blog and knew the passwords to do everything in regards to it, or so I thought.
    Today I tried to install a plug-in, nothing fancy and it brought up a “Connection Information Screen” with log-in information for Hostname, Username and a Password field. The user is one that doesn’t exist on the server and I’m not sure what exactly is going on.
    I’ve never actually installed plugins before so I’m not even sure what the username or password should be. I’ve tried searching the forums but I can’t seem to find anything.
    I also looked in the phpadmin databases associated with the blog and for some reason the blog name is different on the backend of cpanel and the phpadmin database name.
    All I want to do is install a plug-in and I’m not sure how to go about it with the username issues (or the differing database names). Help?

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  • Moderator bcworkz


    The user you see is whom ever tried to access last, it may mean nothing.

    It could be some extra security via a .htaccess file is protecting the plugins folder. Look for an AuthType entry in any .htaccess file along the path to plugins. Once found, determine the AuthUserFile location, usually named .htpasswd. Add your username to this file along with the hash of your password.

    There’s a slew of online AuthType Basic hash tools. If AuthType Digest is used, you’ll have to search harder or use the htdigest tool if you have terminal access.

    It may also be a LAN security dialog, (the wp-content folder can reside almost anywhere) in which case your LAN security privileges need to be adjusted by the LAN administrator.

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