Support » Fixing WordPress » password not recognised, cannot be reset

  • Just upgraded yesterday, had to log back in then, and it was fine. This morning though, I can’t log in. I’ve tried admin and another user. I don’t get an “incorrect password” message, just a new blank login page.

    I’ve tried resetting the password through the link on the login page, and I get my link and my new password, but they don’t let me in either, just the blank login screen again.

    I’ve also tried emergency.php which has worked for me in the past.

    The only thing I haven’t tried is changing the password in phpMyAdmin, but I don’t think resetting the password is the issue. Can anybody suggest another option?


Viewing 3 replies - 1 through 3 (of 3 total)
  • have you tried clearing your cookies?

    Also see

    Thanks hotkey – I don’t know WHAT I did apart from leave it for half an hour while I was at the dentist. It let me in when I got back; no idea why…

    But no, I hadn’t thought about clearning the cache or cookies, as I hadn’t done that before and it worked fine. I’ll keep it in mind in case there’s a next time.




    Update – did the same thing this morning. I cleared the cache and deleted cookies, but it still wouldn’t let me in. Eventually, just as I was about to try something more radical, I tried the login again (not having done anything new with the cache, etc.) and it worked. I’m really stumped on this one…

Viewing 3 replies - 1 through 3 (of 3 total)
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