Support » Plugin: WordPress Download Manager » Password Lock not working

  • Hi,
    I have found download issues when enabling lock by password. I normally use the LastPass pass generator – usually 12 characters using symbols, numbers and all.

    When saving the file and putting in the lock password it is not always working. I always try to DL the file with the pass just set but sometimes clients tell me is not working for them and when I try it is not working anymore with that password.

    Is there any limitation in terms of total number of characters or symbols I can’t add? This is a bit frustrating šŸ™

    Thanks beforehand.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nayeem Hyder



    Please check the browser console for error, also you can check is there any plugins conflicting there. hope you will get your solution.


    Plugin Contributor Shafaet Alam


    @devsam, we have found the special char issue with the password lock, we are adjusting it with the next update.

Viewing 2 replies - 1 through 2 (of 2 total)
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