Support » Plugin: CYAN Backup » Password Limitations?

  • Resolved jsnowbusiness

    (@jsnowbusiness)


    Is there some sort of password limitation in CYAN Backup? After initial testing and getting things to work with a test SFTP user on my local SFTP server and one of my websites, I made some new SFTP users with more secure passwords (24 chars, UPPER, lower, numbers, and characters..) to use for two websites making backups and now CYAN backup isn’t able to login – however, I can make the connection just fine with the new SFTP users using other SFTP clients (WinSCP/FileZilla) so it leads me to believe CYAN doesn’t like my new/longer passwords..

    Also, on a side note, not sure if this is related.. on both of my previously mentioned sites (with all plugins disabled and TwentyTen theme activated) the only way I could change the Remote Storage passwords in Cyan Options when updating to the new SFTP users was to delete the plugin and tables from the database and start fresh after reinstalling CYAN Backup.. bit of a nightmare..

    https://wordpress.org/plugins/cyan-backup/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Greg Ross

    (@gregross)

    There’s no particular limit on the password, but I’ll take a look. Did your passwords have punctuation in them? Perhaps single or double quotes?

    Ahhh, one has a quotation mark, but the other does not. However, it does have a forward slash, back slash, and an equal sign.. so I assume the equal sign might be causing trouble like a quotation mark would.

    I’ll try some 24 character passwords without punctuation as well as some without punctuation and symbols and see what happens!

    Plugin Author Greg Ross

    (@gregross)

    The slash’s could be causing an issue as well.

    Yep that’s definitely it!

    I tried one 24ch password with Upper, Lower, and Digits and it worked.
    I also tried another 24ch Upper, Lower, Digit password with a @ and $ tossed in the middle and it also worked.

    So basically, passwords can only have PHP/HTML-friendly symbols.

    Thanks for the help Greg!

    -John

    Plugin Author Greg Ross

    (@gregross)

    No problem. I must have missed and encode/decode in the password field somewhere, should be an easy fix.

    Plugin Author Greg Ross

    (@gregross)

    Next release will include a fix to allow passwords with special characters like single and double quotes in it.

    Awesome – Glad I mentioned this here!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Password Limitations?’ is closed to new replies.