Support » Installing WordPress » Password issues

  • Hello, I changed my wordpress password and the new password isn’t working. And neither am I receiving a password retrieval mail from wordpress after an umpteen number of tries. I’ve viewed the resetting your password post – but I can’t understand what to do.

    Can someone please tell me the simplest way of resolving this. I am not logged into wordpress. I don’t know any script or html stuff. I just need either wordpress to resolve this issue for me, or at least tell me how to get my site back, or I need some one to lay out the steps for the simplest way to create a new password.

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  • Moderator t-p


    neither am I receiving a password retrieval mail

    – read of this codex:
    – Also, ask your hosting provider if any of their SMTP filtering rules have changed recently.

    Hi Tara, thanks for replying. I still have no idea what to do. Isn’t there a simpler way to do this? Like have someone from wordpress manually get in touch with me on my registered e-mail and then help me out. I don’t know any of this technical stuff.

    Okay, problem solved.

    So I was simply able to get the password retrieval mail.

    I think this may have been my mistake. After setting up the hosting, I did not set up an e-mail account for my domain name. I think I may have assumed that incoming mail would go straight to my gmail account registered with wp.

    So all I did was set up an e-mail account @ my domain name, and then requested for the password retrieval link, and it was immediately mailed to my gmail account, I’m guessing via some automatic forwarding to my registered gmail or something?

    Anyway, thanks, Tara, for replying.

    Moderator t-p


    You are welcome 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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