Password is required at Checkout even though guest checkout is enabled
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Hi,
Our checkout page allows for guest checkout as well as customers to create an account. However, the “Create account password” field is set as “required”, so if a customer tries to checkout as a guest they cannot. We have both Guest checkout account settings ticked as well as the first 3 under account creation in the Accounts and Privacy settings for the plugin. The only setting we dont have ticked is “When creating an account, automatically generate an account password”.
I can add in a custom hook to make the password field not required, however when I do this the plugin is still requesting a password if one is not entered
How do i make it so that a customer can choose to enter a password (and if they do an account is created) or continue with checkout without entering a password?
Note I am using the following suggested code to make usernames be equal to the email entered:
https://wordpress.org/support/topic/automatically-generate-an-account-username-changed-to-name/
and the billing email field is required on checkout page too.
Thanks in advance
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Hi there,
Thanks for reaching out.
With the settings you have in place, the password field should only show up once the “Create an account?” checkbox is ticked:
If unticked, then the customer would be able to checkout as a guest. If your site is not behaving in that way, then it’s possible that your theme is overriding this behavior (or possibly another plugin).
Can you let us know how the checkout behaves when you temporarily switch to a default theme like Storefront? And if that doesn’t change the behavior, what happens when just Storefront and WooCommerce are active?
If you don’t have a staging site to test on, you can either reach out to your web host to see if they offer a staging solution or use this plugin to duplicate the site: https://wordpress.org/plugins/wp-staging/
Let us know how this goes!
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